Terms of service

Terms of Service – Careocart

Welcome to Careocart. By accessing our website or placing an order, you agree to the following Terms of Service.

1. General

By using this website, you confirm that you are at least 18 years old, or are using the website under the supervision of a parent or legal guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

We aim to ensure all product descriptions, images, availability, and prices are accurate. However:

  • Product colors or packaging may vary slightly from images.

  • Surprise bundles such as Lucky Scoop contain assorted items and may differ from order to order.

  • We reserve the right to correct pricing or listing errors at any time.

  • Prices may change without notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including:

  • Suspected fraud or misuse

  • Incorrect pricing or stock errors

  • Incomplete or inaccurate customer information

If payment has already been made for a cancelled order, an eligible refund will be processed.

4. Payments

We accept secure payments through trusted third-party payment gateways. Cash on Delivery (COD) may be available on selected orders and locations only.

We are not responsible for delays or failures caused by external payment providers.

5. Shipping & Delivery

Orders are usually delivered within the estimated timeline shown on the product page or at checkout. Delivery times are estimates only and may vary due to courier delays, weather, holidays, remote locations, or other factors beyond our control.

6. Returns, Refunds & Surprise Products

Returns, exchanges, and refunds are governed by our Refund Policy.

For surprise bundles such as Lucky Scoop, product combinations vary and personal preference is not a valid reason for return or exchange.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to disrupt website operations or security

  • Copy, scrape, or misuse website content

8. Intellectual Property

All website content including logos, branding, product names, graphics, images, text, and design elements are the property of Careocart or its licensors and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Careocart shall not be liable for any indirect, incidental, or consequential damages arising from use of the website, delayed deliveries, product misuse, or inability to use our services.

Our maximum liability, where applicable, shall not exceed the amount paid for the relevant order.

10. Privacy

By using our website, you also agree to our Privacy Policy regarding collection and use of personal information.

11. Governing Law

These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the appropriate courts in India.

12. Contact Us

For any questions or support:

Email: support@careocart.com

By using this website, you agree to these Terms of Service.